CPDT-KA CEUs: 1.5
IAABC CEUs: 1.5
The Single Session Model Part I:
the Who, What, Where, Why & When
Conventional models of private in home dog training usually consist of a series of hour or 90 minutes sessions working on the specific training issues that compelled the person to call for help in the first place. Meeting weekly or twice monthly or creating packages of training sessions may in fact help the client improve his/her relationship in training the dog, but may miss out on the deeper picture of truly communicating an understanding of dog behavior in a real life context. Often the multiple session model disintegrates when clients suddenly “forget” about their appointment, or they cancel due to a scheduling conflict, or any other possible excuse.
In this 90 minute telecourse, learn:
- how an intensive 3 hour single session model can both improve on the quality of service provided as well as increase your bottom line.
- Learn how to do an effective and informative telephone intake by phone (designed to last well under 20 minutes
- Use the data gathered in the intake to create a customized treatment plan used as a springboard for the 3 hour session (longer by 1/2 hour – 1 hour for multiple dog households).
- Learn how to create an ongoing relationship with clients in product sales – equipment, toys, treats and food.
In effect, learn how to translate your passion and abilities in communicating with clients who look to you for help in enhancing their relationship with their canine companion, as well as further developing an improved business model design for both the full and part time trainer looking to increase productivity.
This course will consist of an approximately 1 hour discussion of telephone intake, how to do an intake, how to turn the intake into a customized treatment plan, a breakdown of how to structure the 3 hour session and follow up options to provide both excellent customer service as well as future possible sales.
The Single Session Model Part II:
CCPDT CEUs: 1.5
IAABC CEUs: 1.5
In this 90 minute session Rachel will walk you through a typical training session from the time she pulls up to the house until the time she leaves. Includes how she sets up the session no matter age, breed, size or reason for visit; a review of the treatment plan; and how she incorporates training into the real lives of real clients. There will also be a discussion of product sales which can continue the business relationship beyond the actual training session. Rachel did a comprehensive survey of 300 past clients and has come up with some very impressive data! She’ll share this data with you in this course — the data supports both the concept of the single session model and the benefits of providing product as an adjunct to your behavior consultation.
Rachel Friedman has worked with both people and animals for more than 25 years. She is the owner/president of A Better Pet LLC (www.abetterpet.com)
After receiving her Master’s in Social Work from The University of Pennsylvania and becoming independently licensed in Ohio, Rachel worked for many years in early childhood development/in-home parenting and emergency mental health/crisis intervention work in both Pennsylvania and Ohio. Combining her passion for and long experience in working with animals with her extensive social work training and work experience, Rachel became a fulltime dog trainer in 1999. Her background makes her uniquely qualified to help clients learn how best to teach their dogs, and thus how best to create a harmonious household.
Her 3 hour intensive model for private in home training has been very successful and her long list of satisfied clients can testify to the benefit of the mini crash course in helping develop that special human animal bond. Rachel also teaches group classes.
A Clinical Member of the International Association of Animal Behavior Consultants (IAABC) and a professional member of The Association of Pet Dog Trainers (APDT), Rachel lives in Cleveland Heights, Ohio with her three daughters and an eclectic menagerie of pets including her spokesdog Bean, the irrepressible English Springer Spaniel.
In addition to pet and service dog training, Rachel also has added inventor to her long list of accomplishments with the introduction in 2005 of the patent pending Har-Vest, the first combination no pull harness and vest for both working and companion animals. For more information on Har-Vest, please visit www.har-vest.com
Refund Policy: The course fee will be refunded, in its entirety, so long as the enrollee requests a refund in writing no later than the 14th day after the course is purchased. Alternatively, the enrollee may request an exchange or credit toward a different course, instead of a refund.