Plan for the Worst, Hope for the Best: How to Create a Personalized Disaster Plan for Your Pet Care Business

CPDT-KA CEUs: pending
KPA CEUs: 1.5
Duration: 1 hr 15 min

The world is in a constant state of crisis; businesses in the pet care industry are not exempt from this “new normal.” Find out how you can disaster-proof your business, whether you care for animals in your home, in clients’ homes or at a facility.

Sonya Wilson is a pet care business disaster expert who wrote the book Hairy Situations: Crisis Planning, Response and Recovery. Sonya will show you how to overcome the most common obstacles to beginning your own pet care business disaster plan and reveal the many benefits that having a written disaster plan will bring to your business (read: more money!).

You will learn why a pet business’ preparation level is crucial to crisis/disaster recovery, and why it is important for your employees to be fully trained and prepared to handle any crisis that may arise.

Each attendee will gain access to pre-formatted documents that can be used to begin a personalized pet care business crisis response plan.



Sonya Wilson is the author of the recently published book, Hairy Situations: Crisis Planning, Response and Recovery for Your Pet Business. Sonya opened Austin, Texas’ first completely kennel free canine day care, Southpaws Playschool, in 2002. She holds a bachelor’s degree in education from Texas A&M University. Sonya continues to soak up all of the knowledge that she can and has extensively studied canine behavior, holistic therapies and off-leash play management.

Sonya’s chosen lifelong goal is to make dogs’ lives better, and she pursues that goal in many ways: as a canine day care owner, dog trainer and behavior consultant, foster mama, author and pet first aid and emergency response instructor. It was through organizing and teaching her pet first aid class, Four Legged First Aid, that Sonya became more aware of the need to make her pet care business disaster ready.

Sonya is a Certified Professional Animal Care Provider and is a member of the International Boarding and Pet Services Association, the Association of Professional Dog Trainers, Women in the Pet Industry Network and the National Association of Professional Pet Sitters. She shares her life with her husband and business partner, Tim Smith, and their six random-bred dogs.

Refund Policy: The course fee will be refunded, in its entirety, so long as the enrollee requests a refund in writing no later than the 14th day after the course is purchased. Alternatively, the enrollee may request an exchange or credit toward a different course, instead of a refund.